192 Nguyễn Văn Linh, Tp.Buôn Ma Thuột, Đắk Lắk

ISUZU VIETNAM ACHIEVES TRIPLE-STAR AFTERSALES AWARD FOR THREE CONSECUTIVE YEARS

On October 30, 2024, the Isuzu World Technical Competition 2024 (I-1GP 2024) and the Aftersales Award 2024 for Isuzu distributors worldwide took place in Yokohama, Japan. 

The I-1GP 2024 gathered 35 teams to compete in the commercial vehicle (CV) category. The Isuzu Vietnam team, consisting of two technicians from Isuzu Minh Nhi and Isuzu Thang Long, were selected from the National Isuzu Skill Contest 2024. 

Isuzu Vietnam team at I-1GP 2024 

Isuzu Vietnam is honored to achieve the Triple-Star Aftersales Award for three consecutive years 

Within the framework of I1-GP, the Aftersales Award honors distributors who meet the standards for aftersales service quality. The criteria for the award include: Effectiveness of service programs, customer satisfaction levels, number of vehicles serviced, aftersales revenue, development activities for the dealer network. 

In 2024, Isuzu Vietnam is honored to achieve the Triple-Star Aftersales Award for the third consecutive time, extending its streak of accomplishments in this prestigious award. 

Mr. Thai Van Toan – Director of Isuzu Vietnam received the Triple-Star Aftersales Award 

The Triple-Star award is the highest tier of the Aftersales Award. Being named in this category for three consecutive years is recognition and encouragement for Isuzu Vietnam in their efforts and commitment to accompany customers with quality aftersales products and services. 

Isuzu Vietnam ranked in the Top 4 at the I-1GP 2024 

The I-1GP 2024 held in Yokohama (Japan) for commercial vehicle technicians gathered 35 teams of top global technicians competing in two rounds: Technical Knowledge Competition and Practical Competition. Especially, in the individual practical competition, participants underwent the Virtual Failure Diagnosis test, where their technical knowledge and diagnostic skills were evaluated in virtual reality. Besides striving for speed in the intense environment of competition, each teammate must accurately diagnose and repair failures and be responsible for repair quality and work safety. 

Isuzu Vietnam contestant team at I-1GP 2024 

After two intense days of competition, with determined spirit, the Isuzu Vietnam team surpassed 35 teams from around the world, impressively finishing in 4th place at the I-1GP 2024. This achievement once again affirms Isuzu Vietnam’s focus on developing its team of technicians with a rigorous and professional training process. 

The I-1GP is an annual, beneficial playground that provides opportunities for members of the global Isuzu distributor system to exchange and learn. With the achievements in the competition and the Triple-Star Aftersales Award, Isuzu Vietnam is committed to continuously developing its aftersales services to offer customers the best products and services. 

– ISUZU VIETNAM – 

7 November, 2024

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